Mr and Mrs Jones were locked out on Thursday, Mr Jones called John the Locksmith asking for assistance because he was unable to get in to his property. On arriving the customers were sitting in their car waiting for John the Locksmith to help. Once John the Locksmith assessed the situation and diagnosed the problem with the lock, which was infact when the customer closed their door, and it had dead locked itself from the inside. John the Locksmith gained entry with a camera letterbox tool.